Archive for the ‘people skills’ Category

Two phrases for improved customer service

Wednesday, May 7th, 2008

Poor customer service sucks! What happened to great (or even good) customer service? I’m tired of getting my order screwed-up whenever I go through a drive-thru lane I’m tired of dealing with any customer service representative who cannot (or will not) take the time to smile at me I’m tired of waiting for the ...

Sharing for personal growth and development

Tuesday, April 29th, 2008

Didn’t your Mama teach you to share? (photo courtesy of andrew mc d) Sharing is easy while we’re children because we want everyone to enjoy the pleasures that we enjoy. Somewhere along about junior high school, that all changes. We start to exclude others while someone else sees fit to ...

How to be happy - four principles that help me stay focused

Wednesday, March 5th, 2008

1. Count your blessings Can you walk? Can you talk? Can you see and hear? Did you sleep in a bed last night? Are you hungry? Do you have a job? (photo by PJFurlong06) We all have so much to be thankful for. Perhaps it is because of this that we tend to focus on what ...

Success is in the little details

Saturday, March 1st, 2008

I am a detail guy – they are important to me. Maybe it’s because I used to restore, build and paint custom cars. People (especially relatives) would see the car that I happened to be working on at the time and ask me how much I would charge ...

High income potential in a field in which you are already an expert - SALES

Friday, January 18th, 2008

High Income Potential Have you ever thought of trying to make your living by selling? If you are very good, your income potential is unlimited. But, you must have thick skin. That means that you must have little or no fear of failure and you must be able to absorb rejection ...

Mama’s commonsense approach to excellent interpersonal skills

Tuesday, January 15th, 2008

Life is about interaction. With rare exception, everyone interacts on a daily basis. You deal with your family, bosses, subordinates, customers (clients, patients, readers, etc), coworkers, friends, enemies, strangers and more everyday. How would you characterize these exchanges? Do you enjoy interacting with others? Do they enjoy interacting with you? Here are ...

Keep your blog’s readers coming back with a little commentluv

Friday, January 11th, 2008

I recently discovered a WordPress plugin that I really like – so far. It’s called commentluv. A brief description of commentluv. Basically, it works like this: A person, (who has their own blog) reads on of your blog articles. That blogger then leaves a comment on your site. The commentluv plugin then goes to ...

The Greatest Success Story…that You’ve Never Heard!

Wednesday, January 9th, 2008

DIRECTOR OF MARKETING CONTACTS SOUPORNUTS.COM On Nov. 30, 2007, I received an email from an associate director of marketing with Doubleday. She asked me if I would be interested in reading and reviewing a book entitled Make the Impossible Possible by Bill Strickland. Due to the high volume of ...

Do you have what it takes to succeed?

Friday, December 21st, 2007

To hear people talk, you would think that success is a mythological term – something that other people can get, have or acquire, but not themselves. Why not? Why can’t everyone succeed? While we’re at it, let’s go ahead and admit that we are talking about financial success – ...

The Rotater is in the news with pictures

Thursday, December 6th, 2007

I am exhausted. We (Joint Mechanix) did our second interview/photo shoot in three days – after working all night. But, you’ve got to ride the media while you are hot. The Montgomery Advertiser article Kym Klass, a reporter from the Montgomery Advertiser in Montgomery Alabama, contacted us on Monday about ...