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	<title>Comments on: Two phrases for improved customer service</title>
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	<link>http://www.soupornuts.com/two-phrases-for-improved-customer-service/</link>
	<description>MEDIOCRITY IS NOT ACCEPTABLE!</description>
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		<title>By: Goforsale</title>
		<link>http://www.soupornuts.com/two-phrases-for-improved-customer-service/comment-page-1/#comment-557</link>
		<dc:creator>Goforsale</dc:creator>
		<pubDate>Tue, 23 Sep 2008 14:23:36 +0000</pubDate>
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		<description>I am here at this website for 5 minutes but also smiling for 5 minutes. I do not know where you have found that pictures but just like them very much.. Also you are just right about questioning authority but how about the &quot;damn feel afraid&quot; feeling..

&lt;em&gt;Goforsale&#039;s last blog post..&lt;a href=&#039;http://goforsale.wordpress.com/2008/09/23/better-operations-management/&#039;&gt;Better Operations Management?&lt;/a&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>I am here at this website for 5 minutes but also smiling for 5 minutes. I do not know where you have found that pictures but just like them very much.. Also you are just right about questioning authority but how about the &#8220;damn feel afraid&#8221; feeling..</p>
<p><em>Goforsale&#8217;s last blog post..<a href='http://goforsale.wordpress.com/2008/09/23/better-operations-management/'>Better Operations Management?</a></em></p>
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		<title>By: Chris Melton</title>
		<link>http://www.soupornuts.com/two-phrases-for-improved-customer-service/comment-page-1/#comment-513</link>
		<dc:creator>Chris Melton</dc:creator>
		<pubDate>Wed, 14 May 2008 21:20:11 +0000</pubDate>
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		<description>Hi Judith,

It is a shame that our health system has deteriorated to the point that most people are afraid to question an authority figure - but it pays to have answers.

Hostgator is great!</description>
		<content:encoded><![CDATA[<p>Hi Judith,</p>
<p>It is a shame that our health system has deteriorated to the point that most people are afraid to question an authority figure &#8211; but it pays to have answers.</p>
<p>Hostgator is great!</p>
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		<title>By: Judith</title>
		<link>http://www.soupornuts.com/two-phrases-for-improved-customer-service/comment-page-1/#comment-512</link>
		<dc:creator>Judith</dc:creator>
		<pubDate>Wed, 14 May 2008 17:41:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.soupornuts.com/two-phrases-for-improved-customer-service/#comment-512</guid>
		<description>Glad to hear that your mother is now doing well.  It is very unfortunate that in the health care system you need to have a strong advocate.

I use Hostgator, have had no problems and they have been very responsive to my questions on how to do things.</description>
		<content:encoded><![CDATA[<p>Glad to hear that your mother is now doing well.  It is very unfortunate that in the health care system you need to have a strong advocate.</p>
<p>I use Hostgator, have had no problems and they have been very responsive to my questions on how to do things.</p>
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		<title>By: Chris Melton</title>
		<link>http://www.soupornuts.com/two-phrases-for-improved-customer-service/comment-page-1/#comment-511</link>
		<dc:creator>Chris Melton</dc:creator>
		<pubDate>Wed, 14 May 2008 15:23:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.soupornuts.com/two-phrases-for-improved-customer-service/#comment-511</guid>
		<description>Hi Craig,

Thankfully, everything is working out for my mother, though she has a scar that is about 11 inches long running vertically on her abdomen.

It&#039;s easy to divest your responsibility to the &quot;noted expert&quot;, but it&#039;s not always safe.  Please tell everyone to ask questions - and then more questions.  

If you find that the &quot;expert&quot; is unsure, then you may need to pursue or at the very least investigate other options.  And there are always other options.</description>
		<content:encoded><![CDATA[<p>Hi Craig,</p>
<p>Thankfully, everything is working out for my mother, though she has a scar that is about 11 inches long running vertically on her abdomen.</p>
<p>It&#8217;s easy to divest your responsibility to the &#8220;noted expert&#8221;, but it&#8217;s not always safe.  Please tell everyone to ask questions &#8211; and then more questions.  </p>
<p>If you find that the &#8220;expert&#8221; is unsure, then you may need to pursue or at the very least investigate other options.  And there are always other options.</p>
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		<title>By: Craig Harper</title>
		<link>http://www.soupornuts.com/two-phrases-for-improved-customer-service/comment-page-1/#comment-510</link>
		<dc:creator>Craig Harper</dc:creator>
		<pubDate>Wed, 14 May 2008 09:57:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.soupornuts.com/two-phrases-for-improved-customer-service/#comment-510</guid>
		<description>Great points Chris!
Absolutely right. You should never be afraid to question authority or at the very least get a second opinion. There have been numerous times in my life when I&#039;ve questioned someone&#039;s &#039;expert&#039; opinion only to find out that there was a contrary &#039;expert&#039; opinion.

&lt;em&gt;Craig Harper&#039;s last blog post..&lt;a href=&#039;http://feeds.feedburner.com/~r/RenovateYourLifeWithCraig/~3/289413881/book-review-20.html&#039;&gt;Book Review 20&lt;/a&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Great points Chris!<br />
Absolutely right. You should never be afraid to question authority or at the very least get a second opinion. There have been numerous times in my life when I&#8217;ve questioned someone&#8217;s &#8216;expert&#8217; opinion only to find out that there was a contrary &#8216;expert&#8217; opinion.</p>
<p><em>Craig Harper&#8217;s last blog post..<a href='http://feeds.feedburner.com/~r/RenovateYourLifeWithCraig/~3/289413881/book-review-20.html'>Book Review 20</a></em></p>
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		<title>By: Chris Melton</title>
		<link>http://www.soupornuts.com/two-phrases-for-improved-customer-service/comment-page-1/#comment-509</link>
		<dc:creator>Chris Melton</dc:creator>
		<pubDate>Fri, 09 May 2008 05:25:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.soupornuts.com/two-phrases-for-improved-customer-service/#comment-509</guid>
		<description>Hi Leila - It&#039;s very good to hear from you.  Thanks for your kind words.  I hope that you will try these phrases - they do work!

Good luck.  I know that everything will work out well for you.</description>
		<content:encoded><![CDATA[<p>Hi Leila &#8211; It&#8217;s very good to hear from you.  Thanks for your kind words.  I hope that you will try these phrases &#8211; they do work!</p>
<p>Good luck.  I know that everything will work out well for you.</p>
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		<title>By: Leila</title>
		<link>http://www.soupornuts.com/two-phrases-for-improved-customer-service/comment-page-1/#comment-508</link>
		<dc:creator>Leila</dc:creator>
		<pubDate>Fri, 09 May 2008 02:03:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.soupornuts.com/two-phrases-for-improved-customer-service/#comment-508</guid>
		<description>Chris, this was a great post. I totally agree with what you wrote. I am going to start using these. I have been in a situation or two in the past months that I was unsatisfied with and did not know how to handle it. Thanks for this.</description>
		<content:encoded><![CDATA[<p>Chris, this was a great post. I totally agree with what you wrote. I am going to start using these. I have been in a situation or two in the past months that I was unsatisfied with and did not know how to handle it. Thanks for this.</p>
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